FRBL recognised with ISO 9001:2015 certification
KATHMANDU, AUGUST 29: Federal Reinsurance Brokers Limited (FRBL) has been recognised with the prestigious ISO 9001:2015 certification. It is the first ever company in the country to earn this certification in the categories of life and non-life insurance and reinsurance broker services.
The official presentation of the certification took place during a recent ceremonial event at FRBL's headquarters in Kathmandu. Prakash Poudel, Country Director of United Registrar of Systems (URS), handed over the certification to Mahesh Kumar Agrawal, Chairman of FRBL.
The event was attended by FRBL's Board members, key leadership team, employees, and representatives from URS Nepal. While speaking during it, Poudel extended his warm congratulations to FRBL on this remarkable accomplishment and emphasized the significance of the ISO 9001:2015 certification in ensuring operational excellence, process efficiency, and customer satisfaction.
Subarna Paudel, Managing Director of FRBL, expressed his appreciation for the collective efforts of FRBL's management team and URS Nepal. He stated, "Receiving the ISO 9001:2015 certification is a significant milestone for us. It not only validates our commitment to excellence but also underscores our dedication to providing unparalleled reinsurance broker services to our clients."
Bishaldeep Adhikari, Acting CEO of FRBL, commented, "We are immensely proud to be recognized as the first reinsurance broker in Nepal to receive the ISO 9001:2015 certification. This achievement motivates us to continuously enhance our operational efficiency and establish new benchmarks for quality service."
"The ISO 9001:2015 certification reaffirms FRBL's promise to consistently surpass client expectations and set new standards in the industry. It underscores FRBL's commitment to delivering excellence, integrity, and innovation in reinsurance brokerage and related services," claims the company.
